WHO WE ARE
Designs On Ltd. (hereafter “DOL”) are committed to protecting and respecting your privacy.
This sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (hereafter “DPA”) and General Data Protection Regulation (hereafter “GDPR”), the data controller is Designs On Ltd. of PO Box 388, Kidlington, OX5 9EH. Tel. no. 01865 742211. Company registration no. 3294745. Our nominated representatives are Richard Rosser and Lorna Waterfield.
DOL operates under the following names and websites:
WHAT PERSONAL DATA WE COLLECT, HOW WE COLLECT IT AND WHAT WE DO WITH IT
What: Cookies, IP address, operating system, browser type and browsing location (City / Town level only), time spent browsing our websites and which pages / resources were accessed.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Why: System administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
What: Contact information (e-mail address, full name, job title, business name, telephone number).
How: By filling in forms on the websites listed above, such as registering a new user account, subscribing to our newsletters, posting content on our websites, registering to attend events, or using a contact form to get in touch with DOL. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Why: So that we may keep a record of your contact information in case we need to contact you. If you subscribed to a newsletter, this information feeds into our CRM software so that you can receive the newsletters you have chosen. You may unsubscribe from our newsletter service at any time. Survey responses are for research purposes only in order to improve our own services and are not shared with any third parties unless explicitly stated.
What: Correspondence (e-mails, SMS messages, voicemails).
How: If you contacted us via e-mail or SMS, we may keep a record of that correspondence for up to 12 months. Calls are NOT recorded but if you choose to leave us a voicemail we may keep it on file for up to 12 months.
Why: For communication and reference purposes only. Your correspondence with us will not be shared with any third parties.
What: Purchase / order information including invoice address and items purchased.
How: By completing a PayPal or Stripe transaction on any of the websites above, or by placing an order over the phone or by email, your invoicing address and contact information will be requested and your order details stored.
Why: In order to fulfil your order and ensure billing and delivery is successful. If you are an existing customer, we may contact you with information about goods and services provided by DOL similar to those which were the subject of a previous sale to you.
SECURITY OF YOUR INFORMATION AND WHERE IT IS STORED
All information you provide to us is stored on secure remote servers as listed below. Any payment transactions are encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your passwords with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
If you upload images to our websites, you should avoid uploading images with embedded location data (EXIF GPS) included as visitors to the website could download and extract any location data from images on the website.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
WHO WE SHARE YOUR DATA WITH
We do not disclose personal information about identifiable individuals to any third parties without your explicit written consent, unless we are under a duty to disclose or share your personal data in order to comply with any legal obligation for the purposes of fraud protection or criminal investigation.
We may however provide advertisers with non-identifiable aggregate information about our users (for example, we may inform them that 500 visitors have clicked on their advertisement on any given day).
We may disclose your personal information to any member of our own group, which means our subsidiaries, our ultimate holding company (DOL) and its subsidiaries, as defined above and in section 736 of the UK Companies Act 1985.
HOW LONG WE RETAIN YOUR DATA
If you leave a comment on any of our websites, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our websites, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
E-mail and SMS correspondence is stored for 12 months.
If you have an account on any of our websites or a written contract with us you can request to receive a file of the personal data we hold about you as listed above, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.